- Department of Administration and Promotion of Justice Affairs, Ministry of Justice;
- Basic Justice Promotion Divisions under Provincial and Vientiane Capital Departments of Justice;
- Basic Justice Promotion Units under District, Municipality, and City Justice Offices;
- Legal Aid Offices under the Bar Association;
- Legal Aid Organizations of the Lao Women's Union and other organizations.

- Poor Persons;
- Disadvantaged Persons;
- People with Disabilities;
- Children Requiring Special Protection;
- Accused Persons Whom the Law Requires to Receive Assistance from a Lawyer;
- Women and Children Who Are Victims of Violence;
- Victims of Human Trafficking.

- Visiting the responsible legal aid officers directly at Legal Aid Service Offices;
- Contacting Legal Aid Offices directly by telephone;
- Accessing the digital Legal Aid service system in the Lao People's Democratic Republic through this website.

- Submitting an application in person, through a family representative, or a relative;
- Referrals from village administrative authorities, schools, hospitals, and other organizations;
- Contacting through telephone or other communication channels;
- Other methods.

- Receiving applications or requests for legal aid;
- Reviewing and deciding on the provision of legal aid;
- Appointing a lawyer or other person to provide assistance;
- Requesting budget approval for the provision of legal aid.